Privacy Policy

1. Introduction

Artist Platform ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Information We Collect

2.1 Information You Provide

When you register and use the Platform, we collect:

• Account Information: Name, email address, password, account type (artist/venue/ticketing platform)
• Profile Information: Bio, photos, location, social media links, genres, fee ranges
• Venue-specific: Address, capacity, equipment, venue type, rental pricing
• Artist-specific: Technical rider, base location, performance details
• Communication Data: Messages sent through the Platform
• Transaction Data: Offers, contracts, booking details

2.2 Information Collected Automatically

• Usage Data: Pages visited, features used, time spent on Platform
• Device Information: IP address, browser type, operating system
• Cookies: See our Cookie Policy for details

3. How We Use Your Information

We use your information for the following purposes:

3.1 Service Delivery

• Creating and managing your account
• Displaying your profile to other users
• Facilitating offers, contracts, and bookings
• Enabling messaging between users
• Managing calendar and availability

3.2 Platform Operations

• Sending service notifications (new offers, messages, contract updates)
• Providing customer support
• Analyzing usage to improve the Platform
• Preventing fraud and abuse

3.3 Legal Compliance

• Complying with legal obligations
• Responding to lawful requests from authorities
• Protecting our rights and the rights of others

4. Legal Basis for Processing (GDPR)

Under GDPR, we process your data based on:

• Contract Performance: Processing necessary to provide our services (account management, bookings, contracts)
• Legitimate Interests: Platform improvement, fraud prevention, analytics
• Legal Obligation: Compliance with applicable laws
• Consent: Marketing communications (where applicable)

5. Information Sharing

We share your information in the following circumstances:

5.1 With Other Users

Your public profile information is visible to other Platform users. When you engage in offers or contracts, relevant information is shared with the other party.

5.2 Service Providers

We may share data with third-party service providers who assist us in operating the Platform (hosting, analytics, email delivery). These providers are bound by confidentiality agreements.

5.3 Legal Requirements

We may disclose information if required by law, court order, or government request.

5.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred to the acquiring entity.

6. Data Retention

We retain your information for as long as:

• Your account is active
• Needed to provide services
• Required by law (tax, legal obligations)
• Necessary to resolve disputes

Contract and transaction records are retained for 7 years after completion for legal and accounting purposes.

After account deletion, we anonymize or delete personal data within 30 days, except where retention is legally required.

7. Your Rights (GDPR)

Under GDPR, you have the following rights:

To exercise these rights, contact us at [email protected]. We will respond within 30 days.

8. Data Security

We implement appropriate technical and organizational measures to protect your data:

• Encryption of data in transit (HTTPS/TLS)
• Secure password hashing
• Regular security audits
• Access controls and authentication
• Secure data center hosting

While we strive to protect your information, no method of transmission over the Internet is 100% secure.

9. International Data Transfers

Your data may be processed in countries outside the European Economic Area (EEA). When this occurs, we ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses approved by the EU Commission
• Adequacy decisions by the EU Commission

10. Children's Privacy

The Platform is not intended for users under 18 years of age. We do not knowingly collect information from minors. If you believe a minor has provided us with personal information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or Platform notification. The "Last updated" date at the top indicates when the policy was last revised.

12. Contact Us

For privacy-related questions or to exercise your rights:

Data Protection Officer
Artist Platform
Email: [email protected]

You also have the right to lodge a complaint with your local data protection authority.